SHIPPING AND RETURNS
We can ship to valid US street addresses and PO boxes in all 50 US states. Please note that shipping to PO boxes are only available through USPS Ground shipping. Please note that only USPS will accept packages addressed to a P.O. Box.
Delivery delays may occur leading up to and after the following federal public holidays:
Our order logistics are handled by human beings. Our shipping facility runs during regular business hours (Monday-Friday) and on some Saturdays. Most orders received will be processed and shipped within five days.
If you need to modify your cart or shipping address after placing your order, please contact us at firstname.lastname@example.org, as soon as possible. Depending on when the order was placed, we may be able to make modifications or cancel the order before it is picked up by the carrier.
Once the order is shipped, we are not able to make any further changes.
USPS Ground, and usually arrives within 2-8 business days after . However, a number of factors may impact the carrier’s delivery standards, including weather conditions, technical issues, parcel volumes, etc.
CBD Superstore Durango products are backed by a 100% satisfaction guarantee. If you are not fully satisfied with your purchase, you may contact us to request a full refund of the purchase price within 30 days. Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least one (4) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.